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Privacy policy

Privacy policy

We, at GhFly Tecnologia Digital Ltda (a, “GhFly” or “we”), CNPJ – 12.299.926/0001-09, are committed to safeguarding your privacy. The purpose of this document is to clarify what information is collected from users of our website http://www.ghfly.com/ – and respective services – (“You”) and how this data is handled and used.

In order to offer our services, GhFly, through its website, the equipment on which it is installed or used and the devices synchronized with it, collects various data and information, with the aim, above all, of providing a better experience for you. GhFly recognizes that your privacy is very important, so we take all possible measures to protect it. Accordingly, this Privacy Policy (“Policy”) aims to inform you how your information and data will be collected, used, shared and stored through our websites and respective services.

This document has been written in a simple and accessible way so that you can read and understand how we use your data to offer you a safe and comfortable experience when using the services we offer you.

This Policy is divided as follows to make it easier to understand:

  • About data collection;
  • On the use of your personal data;
  • Access to your personal data;
  • Data sharing;
  • On the use of information provided to our clients;
  • About unsubscribing and changing/deleting personal information;
  • Changes to the Privacy Policy;
  • Applicable law.

Any questions regarding our privacy policy can be answered by contacting us. Send an e-mail to: contato@ghfly.com.

We are located at Edifício Neo Corporate, Rua Heitor Stockler de França, 396, sétimo andar, Centro Cívico – Curitiba, Paraná, Brazil CEP: 80030-030.

1. About data collection

Information you provide – We collect personally identifiable information – such as name, telephone number, e-mail address, company you work for and job title – by filling in the forms for downloading our free content. Occasionally, the request for some information may be made through GhFly’s direct contact with users via e-mail or telephone.

Site navigation information – When you visit our site, a cookie is inserted into your browser via the Google Analytics software to identify how many times you return to our address. Information such as IP address, geographical location, referral source, browser type, length of visit and pages visited is collected.

Contact history – Here at GhFly we store information about all contacts made with our users, such as content downloaded from our pages and interactions via e-mail.

Data generated when using our services – If you use one of our services, we will also collect other information. In this case, we will collect contact data such as your name, e-mail address and telephone number, location data such as the country, city and state from which the access is taking place, professional profile data including job title, name and segment of the company where you work, number of employees in that company, academic background and years of experience and your monthly marketing budget.

2. On the use of your personal data

All the data we collect is used to provide our services, and it goes without saying that we value your privacy very highly. For this reason, all data and information about you is treated as confidential, and we will only use it for the purposes described here and authorized by you, mainly so that you can make full use of our services, always aiming to improve your user experience. In this way, we can customize the service to suit your tastes and interests. Your data may also be used to create new services, products and features.

In order to provide our services, we will cross-reference the data we collect with other data we have on the same data subject in our databases, including the data of visitors to the websites you register on our platforms. In particular, we will use the data to monitor the actions of visitors to the pages you register, to create profiles of these people based on their behavioral data and check their interests, to classify and qualify these people according to this profile, and to create dynamic lists of these people for targeted marketing actions, which are carried out automatically according to the classification of visitors to your site.

Occasionally, we may use data for purposes not provided for in this privacy policy, but these will be within your legitimate expectations. Any use of your data for purposes that do not comply with this prerogative will be made with your prior authorization.

In addition to the above, we will use your data for the following purposes:

  • Your e-mail address is used to send you the material or information you requested when filling in the form. It can also be used to send newsletters, always related to Digital Marketing. The e-mail will also be used to communicate the launch of new free materials or new products from GhFly and partners. However, the user can unsubscribe at any time;
  • Download data may be disclosed as research and statistics, and no personal information will be openly disclosed unless explicitly authorized;
  • GhFly employees may contact you via e-mail or telephone to conduct surveys or present products and services;
  • Send you messages regarding support or service, such as alerts, notifications and updates;
  • Communicate with you about products, services, promotions, news, updates, events and other matters that may interest you;
  • Carry out targeted advertising according to your tastes, interests and other information collected;
  • Customize the service to increasingly suit your tastes and interests;
  • For any purpose you authorize at the time of data collection;
  • To comply with legal obligations.

GhFly reserves the right to monitor the entire platform, mainly to ensure that the rules described in our Terms of Use are being observed, or that there is no violation or abuse of applicable laws. Therefore, GhFly reserves the right to exclude a user, regardless of the type of user, if this Policy is not respected.

3. About access to your personal data

Only GhFly employees will be able to see your personal information, and among these, only people with the appropriate authorizations. Occasionally, if your information is included in actions created in partnership, the partners explicitly identified will also have access to the information. No personal data may be made public.

All your data is confidential and any use of it will be in accordance with this Policy. GhFly will make all reasonable commercial efforts to ensure the security of our systems and your data. Our servers are located in different locations around the world to ensure their stability and security, and can only be accessed through previously authorized communication channels.

All your information will be encrypted whenever possible, if this does not make it impossible for GhFly to use it. You can request a copy of your data stored in our systems at any time. We will keep data and information only until it is necessary or relevant for the purposes described in this Policy, or in the case of periods predetermined by law, or until it is necessary to maintain GhFly’s legitimate interests.

4. On data sharing

By clicking on the buttons to share content on the social networks available on our pages, the user will be publishing the content via their profile on the selected network. GhFly does not have access to the user’s login and password on these networks, nor will it publish content on the user’s behalf without them doing so. The same applies to obtaining educational materials via the “Social Payment” option.

As a digital marketing agency, GhFly may operate in conjunction with other companies in a wide range of activities, including to provide localization functionalities, advertisers, sponsors and commercial partners, online and offline, as well as dissemination tools and performance analysis. Therefore, we reserve the right to share your information, including location, registration and interest data, with our partners, advertisers and service providers, whenever possible, anonymously, in order to preserve your privacy. You hereby expressly authorize such sharing.

GhFly is not responsible for the acts, advertisements and content generated by our business partners and ad networks, and this Policy does not apply to them, since GhFly does not control them.

All data, information and content about you may be considered assets in the event of negotiations in which RGhFly takes part. Therefore, we reserve the right to include your data among the company’s assets in the event that it is sold, acquired or merged with another company. You hereby agree and are aware of this possibility.

GhFly reserves the right to provide your data and information about you, including your interactions, if required to do so by law, if necessary for the company to comply with national laws, or if you expressly authorize it.

5. On the use of information provided to our clients

Through its digital marketing services, GhFly provides its clients with the creation of Landing Pages, CRM, e-mail marketing and other services that involve managing the personal information of users with whom its clients have a relationship.

To find out more about your responsibility for the data you collect, we recommend that you read the service contract we have signed with you for the use of our systems.

6. About unsubscribing and changing/deleting personal information

You can choose not to receive any more e-mails from GhFly. In every email we send, there is always an unsubscribe link available in the last few lines. Clicking on this link will automatically unsubscribe you from the list.

It is important to note that filling in any form again will mean that your e-mail address will be reinstated on the list. Therefore, the unsubscribe request must be made again if you wish.

All data collected will be deleted from our servers when you request it or when it is no longer necessary or relevant for us to offer you our services, unless there is any other reason for keeping it, such as any legal obligation to retain data or the need to preserve it to protect GhFly’s rights. To change your personal information or delete it from our database, simply send an e-mail to contato@ghfly.com.

7. Data protection officer

GhFly provides the following means for you to contact us to exercise your rights as a data subject: lgpd@ghflynetwork.com.

If you have any questions about this Privacy Policy or the personal data we process, you can contact our Personal Data Protection Officer at the following e-mail address: dpo@ghflynetwork.com.

8. Changes to the Privacy Policy

This Privacy Policy may be updated. We therefore recommend that you visit this page periodically so that you are aware of any changes. If any relevant changes are made that require new authorizations from you, we will publish a new privacy policy.

Before using information for purposes other than those set out in this Privacy Policy, we will ask for your consent.

9. Applicable Law

This document shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil. The Court of Florianópolis, Santa Catarina, is hereby elected as the competent court to settle any questions arising from this document, with express waiver of any other, however privileged.